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Our unique portfolio

Business Solutions, competency, products and services
Project & Service Management

We use project and service management to manage our own projects, services and integration projects. We manage projects according to Prince2, SCRUM and Prince2 Agile.

Project & IT Management

Business IT solutions for team collaboration, project management and service provision.

Business Process Management

Business IT solutions for efficient and transparent management of internal processes and agendas. These include: intranets, extranets, DMS, but also e-learning modules or software for quality management.

You

Each solution designed by us is based on the specific requirements of the client. Each solution is therefore custom prepared for the client.

Business Inteligence

Business IT solutions that consolidate all corporate data and evaluate them in a clear and understandable manner, so that executives can easily and quickly make strategic decisions.

Business Portals

Business IT solutions that streamline the sale of goods or services in the area of B2B or B2C. These include: portals, e-shops, e-commerce, self care solutions.

Consulting & Architecture

We provide a comprehensive review of the existing IT structure of the company on the client side and detailed consultations and suggestions for improvement.

Custom Development

We have our own agile development methodology and tools, thanks to which we are able to quickly and efficiently create sophisticated solutions according to the specific wishes of clients from analysis, design, development, implementation, testing and training.

System Integration

For functional business processes the interconnection of individual IT systems in a functional unit (IT ecosystem) is necessary.

Operation

We provide support during and after the execution of the contract in accordance with ITIL v3. In particular, we manage the service catalogs, configuration databases and we solve the incident and change management.

Projects & Grants

We provide consulting and implementation of projects and grants using funds from the EU and other funds. We can also help you raise financing from various funds.

Training

We provide certified training for system administrators in software like Red Hat, Amazon Web Services, JBoss, Veritas, Symantec, Microsoft, as well as training of areas outside of software that focus on more general current topics.

Support

We provide support during and after the execution of the contract in accordance with ITIL v3. In particular, we manage the service catalogs, configuration databases and we solve the incident and change management.

Infrastructure

We provide design, installation and support of various IT hardware products (disk array, storage, servers, network devices) from different partners (Dell, EMC, HP, Microsoft).

Software

We are one of the leaders on the Czech market in providing licenses (Microsoft, Dell Statistica, Atlassians) and subscriptions for open source solutions (Red Hat).

Customer Care

Business IT solutions that collect data about the customer and assist in working with them effectively. These include: CRM, but also various solutions for the business network.

Business Solutions

We design, deliver and subsequently promote or comprehensively operate IT business solutions with long-term added value to our customers.

Customer Care

Business solutions that record customer data and help manage and analyze customer behavior, needs, communication and effectively lead sales and marketing campaigns and products.

We offer database technology, which is focused on efficient and simple collection, processing and the use of information about company customers. These technologies make it possible to identify, understand and anticipate business needs, desires and buying habits of customers and encourage two-way communication between the company and its customers.

Areas:

  • CRM
  • Solutions for electronic or biometric contracts / orders,
  • Knowledge and product knowledge base

Technology:

  • SugarCRM
  • Mobile application
  • Microsoft CRM
  • Pipedrive

Reference: Bohemia Energy (Award IT project of the Year 2014), AirJobs.cz (Award IT project of the Year 2015), Globus

You

Each solution designed by us is based on the specific requirements of the client.

Our goal is always to establish close cooperation with the client, which is the basis for proper project definition. Long-term and smooth cooperation is key for us, because we know that it is beneficial for both sides.

Our WIN-WIN client philosophy:

  • For us everything is based on the client. If there is no client, there is no progres. Client is for us engine, that is pushing us to make better work.
  • We ensure that the client is provided space for ideas. Not all ideas can be realized, but every idea opens the door to additional opportunities for cooperation.
  • We are loyal to clients and discreet. It is important for us that the client trust us and that we can transform their secret business plans into reality through IT.
  • We are available to the client at any time. We provide 24/7 support, because we know that IT downtime can cause big problems and financial losses.
  • We are always honest to the client. We always give the client our opinion, even if it is not favorable. In the same way, we transparently admit our own mistakes, if we know about them. Actually, the goal is not to do business at any cost, but to create a beneficial and high quality project together.
  • We strive to be the best friend to clients in need. Perhaps we can’t deliver absolutely everything to the client, but we know how to advise, direct, or possibly recommend another supplier.
  • We care about our clients. Not every project can go smoothly, but we always try to maintain a friendly atmosphere. It’s not conflict that we seek, but rather joining together in creation.

Project & IT Management

Business solutions for team collaboration, project management and service provision.

These solutions help plan, monitor as well as manage and evaluate projects in an agile manner. They also include service desk and knowledge base. The solution is suitable for medium and large companies that need to effectively and simply manage their projects, IT processes and environments.

Areas:

  • Service Management
  • Change Management
  • ITIL
  • Project Management
  • Content Management

Technology:

  • Jira Core, Jira Software, Jira Service Desk
  • Confluence
  • HipChat
  • BitBucket
  • SCCM
  • Microsoft Project

References: Globus, Státní fond životního prostředí, Koupelny Ptáček

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Case study: Platform Atlassian for projects management and team cooperation in Globus.

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Business Intelligence

Business solutions that consolidate all corporate data and evaluate them in a clear and understandable manner, so that executives can easily and quickly make strategic decisions.

We are a distribution partner for advanced Dell Statistica BI analytical platforms. Our solutions help in various sectors of business and in various forms of cooperation, such as research institutions, manufacturing companies and others. We can ensure flexible and dynamic reporting with tools such as GoodData or the top-of-the-line in BI Tableau.

Technology:

  • QlikSense
  • GoodData
  • Dell Statistica
  • SSRS
  • Microsoft BI

References: Commerzbank, AirJobs.cz (Award IT project of the Year 2015), Modrá pyramida

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Business Portals

Business solutions that streamline the online sale of goods or services in the area of B2B or B2C.

We specialize mainly on such portals that integrate key data, information and workflow into a single unit. When designing we always choose the right technology in order to maximally fulfill the primary purpose, but we also always place emphasis on responsive design, UX with the possibility of integration with other systems and social networks, including options and other interactive reports and product upgrades.

Areas:

  • Portals
  • E-shops
  • E-commerce
  • Self care solutions

Technology:

  • Magento
  • Liferay
  • Mobile Apps
  • SharePoint
  • PHP
  • J2EE

References: AirJobs.cz (Award IT project of the Year 2015), Koupelny Ptáček, Bohemia Energy (Award IT project of the Year 2014)

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Case study: Proposal and implementation of job portal www.airjobs.cz

 

Business Process Management

Business solutions for the efficient and transparent management of internal processes and agendas.

At the same time they help to coordinate and share information, documents and data including their securing with the ability to connect to social networks, and integration with other systems. These solutions are necessary for medium and large businesses. The main benefits include increased productivity, unified and easy communication between employees, efficient processes, knowledge management and the associated financial savings.

Areas:

  • Intranet
  • Extranet
  • DMS
  • E-learning
  • Quality control
  • Workflow
  • Mobilita

Technology:

  • Liferay
  • Sharepoint
  • Confluence
  • Alfresco

References: Kiekert, Laboratoře Euroclinicum, Modrá pyramida, Město Dobříš

Case study: E-learning project for Magistrát hl. města Praha

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Competency

The Servodata Group has a range of skills built that are essential for good project management.

Consulting & Architecture

We provide a comprehensive review of the existing IT structure of the company on the client side and detailed consultations for possible improvement.

The result is an:

  • IT strategy
  • Enterprise architecture
  • IT roadmap
  • Application and integration architecture

References: ČSOB Leasing, Bohemia Energy (Award IT project of the Year 2014), Globus, Centrální registr zbraní, E.ON, Modrá pyramida

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Case study: Proposal od the IT change concept and centralisation of partners datas for  ČSOB Leasing Slovakia

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Custom Development

We have our own agile development methodology and tools, thanks to which we are able to quickly and efficiently create sophisticated solutions according to the specific wishes of clients from analysis, development, implementation, testing and training.

We use the tools DevOps and Continuous Delivery, thanks to which we are able to fully test, assemble and install the developed solutions on a daily basis.

  • Complete design and development of systems, registries and portals
  • Integration to other systems and public registers
  • Mobile applications
  • Programming and integration with special facilities (ATMs, measuring devices, POS systems, medical devices)

Technology:

  • Java
  • .Net
  • Android
  • IOS
  • Angular
  • PHP

References: Globus, AirJobs (Award IT project of the Year 2015), Wincor Nixdorf, Škoda, a.s., QED

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System Integration

For functional business processes the interconnection of individual IT systems in a functional unit (IT ecosystem) is necessary. System integration is important in terms of the safety and stability of systems. The right data in the right place (SSOT).

Technology:

  • Integrační platformy
  • ESB
  • EAI
  • BPM
  • MDM

References: Bohemia Energy (Award IT project of the Year 2014), Wincor Nixdorf, Datart, Česká pojišťovna

Operation

We provide support during and after the execution of the contract in accordance with ITIL v3. In particular, we manage the service catalogs, configuration databases, and we solve incident and change management.

We provide end2end technical support for comprehensive business solutions and technology platforms, especially open source and Microsoft.

  • We provide reactive and proactive action in the 24 × 7 format
  • We handle incident and change management
  • We migrate or operate new solutions in a public or a private cloud (Azure, Amazon etc.)
  • We manage service catalogs, configuration databases
  • We also ensure complete penetration and performance tests

We are specialised mainly to this technologies:

  • Windows Server
  • Red Hat
  • JBoss
  • HyperV
  • Liferay
  • VMWare
  • .Net
  • Sharepoint
  • and others (VOIP, System Center, Cisco network, J2EE, PHP,Exchange, Lync, S4B)

References: Vodafone, AVG, Kofola, Tipsport, Bohemia Energy (ocenění IT projekt roku 2014)

Support

We provide support during and after the execution of the contract in accordance with ITIL v3. In particular, we manage the service catalogs, configuration databases, and we solve incident and change management.

We provide end2end technical support for comprehensive business solutions and technology platforms, especially open source and Microsoft.

  • We provide reactive and proactive action in the 24 × 7 format
  • We handle incident and change management
  • We migrate or operate new solutions in a public or a private cloud (Azure, Amazon etc.)
  • We manage service catalogs, configuration databases
  • We also ensure complete penetration and performance tests

We are specialised mainly to this technologies: 

  • Windows Server
  • Red Hat
  • JBoss
  • HyperV
  • Liferay
  • VMWare
  • .Net
  • Sharepoint
  • and others (VOIP, System Center, Cisco network, J2EE, PHP,Exchange, Lync, S4B)

References: Assa Abloy, AVG, Bisnode, Marks&Spancer, VOLVO

 

Project & Service Management

We use project and service management for the management of the supply of services and projects for our clients. Through the proactive management of projects we better achieve our goals (quality, cost, time) and reduce potential risks.

The projects are managed by our certified project managers in accordance with PRINCE2, SCRUM or PRINCE2 Agile. Although we deem the methodology to be a necessary part of project management, each project is inherently unique, so we use the experience of the past and approach all our projects individually.

We use tools:

  • Atlassian (Jira Core, Jira Software, Jira Service Desk, Confluence, HipChat, BitBucket)
  • MS Project

References: all our projects

Products and Services

We supplement our full range of products and services so that we can satisfy clients' needs in their entirety.

Infrastructure

We propose, install and support various IT hardware products from different partners (Dell, EMC, HP, Microsoft).

  • disk array
  • storage
  • servers
  • network devices

We are one of only two firms in the country certified for installation of Dell CML.

We provide the design, installation and support especially of enterprise disk arrays, end2end solutions from the desktop to servers, converged and hyper-converged infra, networking to backup or security.

References: MPO, PRE, GE Money

Software

We bellong to the one of the leaders on the Czech market in providing licenses (Microsoft, Dell Statistica, Atlassians) and subscriptions for open source solutions (Red Hat).

We hold the status of MS (LSP Licensing Solution Partner), which authorizes the sale of MS licenses in specific business licensing programs.

We offer the Microsoft licensing programs:

  • MS Enterprise Agreement (EA) – companies and institutions with 500 or more end stations (pcs) annuity
  • MS Products and Services Agreement (MPSA) – Corporate Accounts segment (100 – 1000 pcs), annuity and one-time licenses
  • Microsoft Select Plus – segment CA, only for the Government, one-time license
  • MS Enrollment for Education Solutions (EES MS) – academia – complete education, research
  • In the above-mentioned programs we license MS Online Services (Office 365, Azure MS)

At the same time we are a Red Hat Advanced Partner, allowing us to provide Red Hat technology with the added consulting and implementation value.

References: ČEZ, O2, Darty, LMC, MLSA, VZP, PRE, Ostrava University

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Training

Through our subsidiary DataScript  we provide certified training for system administrators in software like

  • Red Hat
  • Amazon Web Services
  • JBoss
  • Veritas
  • Symantec
  • Microsoft a others

The offer is supplemented with additional courses, especially in the areas of:

  • open source
  • project management
  • enterprise architecture
  • agile software development
  • ethical hacking

In addition to training we regularly hold seminars from the series „Morning Talk, which take the form of an educational morning breakfast.

References: Orange, GOPAS, a.s., T-Systems Slovakia s.r.o., Cetin, Accenture, NN, DHL, T-Mobile Czech Republic a.s.

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Projects & Grants

We provide consulting and implementation of projects and grants using funds from the EU and other funds. We can also help you raise financing from various funds.

Our added value is the complete service from the identification of programs and calls, the creation and processing of applications, subsequent implementation and management to reporting and monitoring.

We also provide end-user education – job seekers, business courses (quantity), schools, personnel and psychological counseling, ECDL (training, testing), retraining (accounting, graphics, call-center), accredited teacher training, communication and presentation, specific education.

References: Vacations offices ČR (Liberec, Middle-czech area, Prague, Pilsen, Ústí Nad Labem, Vysočina), Schools in Pilsen area, Magistrát hl.m. Prahy, Educational partners organizations  – social sektor, DATAPAC s.r.o.

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References

We approach each project individually and professionally. The proof is our large number of satisfied clients from various business fields.

Partnership

We maintain partnerships at the highest level. We guarantee our clients the best quality and competitive conditions.

Job vacancies

Enrich our team and become an inspiration for the development and growth of the company, in which you can realize your ideas and thoughts, support our mutual success and build the brand of a leading player on the IT market in the Czech Republic.

Currently there are no vacancies.

Contact

Servodata a.s.,
Dolnoměcholupská 1418/12,
102 00 Praha 10
IČO: 25112775
DIČ: CZ25112775

tel.: +420 296 813 111
fax: +420 296 813 310
info@servodata.cz

Request us

Do not hesitate to contact us with any question or request. We are here for you!
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